A real personanswers.

Email hello@nuffo.app. A real person reads every one, usually the same day. Say which surface you’re on (web, iPhone or Android) and what you were trying to do.

On the web, settings → help & privacy → support brings you here; in the phone apps, settings → Help and contact → Email us. If you need us to look at your list to fix something, open “let support see my account” first (web: settings → help & privacy; phones: settings → More): it opens for 24 hours, you can close it any time, and every look shows in your recent changes.

What is Nuffo?

A place for whatever is on your mind. It sorts things into later and wishes, you pick today, and it keeps you to three things a day and three projects. Three things is enough.

Why only three?

So you finish, then go live a little. Nothing but your own tap can put something on today. Your AI, imports and the capture link only reach later and wishes.

What’s the 7-day wait on new projects?

A big new idea waits in wishes for a week before it can become a project. Still want it then? It’s real. The only skip is up to three projects you pick during setup.

Is there a free plan?

Yes. The rules are free forever. Free meters smart sorting, chat and voice each day. Every new account starts with 14 days of Pro, no card; then it goes back to Free by itself. Pro is $9 a month or $72 a year. No plan buys a fourth project or skips the wait. Everything in each plan.

Is there a phone app?

iPhone and Android apps are on their way. Until then, Nuffo runs in any browser and adds to your home screen like an app. The phone answers below are ready for when they’re out.

Can I share a list with someone who doesn’t live with me?

Yes: open the thing → share → invite someone. One link, a week, up to 6 people in all. They see only that thing.

Do you sell my data or show ads?

No. The details are on the privacy page.

Deleting is immediate and permanent. Take your list with you first if you want it (Settings → take it with you).

• Web: Settings → “delete my account” → type your email.
• iPhone: Settings → Delete account.
• Android: Settings → Delete account.

That removes your account and everything in it: today, later, wishes, projects, receipts, AI connections, your calendar link. Copies in backups expire within about 30 days. Things you added to a shared household list stay on that list for the others. If you invited people to a thing, each of them keeps a copy of it; lines you ticked on someone else’s checklist then show as “someone”.

Deleting the account does not cancel an App Store or Google Play subscription. Those keep renewing until you cancel them in the store (see below). A Pro you bought on the web is cancelled for you when the account goes. Can’t sign in? Email hello@nuffo.app from the address on the account.

Pro lives in settings on every surface: on the web it’s the plan row under you, in the phone apps the star row at the top. The iPhone and Android apps are on their way; when they’re out, the paywall there is also the place you tap Restore (top left) if you already paid on that store and Pro isn’t showing.

iPhone (App Store)

• Buy or restore: Settings → tap your plan → the paywall. Restore is top left.
• Manage or cancel: iPhone Settings → your name → Subscriptions → nuffo. Or the paywall’s “Manage subscription” after you’re Pro.
• Products: monthly app.nuffo.pro.month ($9) and yearly app.nuffo.pro.year ($72).

Android (Google Play)

• Buy or restore: Settings → tap your plan → the paywall. Restore is top left.
• Manage or cancel: Google Play → Payments & subscriptions → Subscriptions → nuffo, or play.google.com/store/account/subscriptions.

Web

• Buy or manage: nuffo.app/app/pro or Settings. Billing goes through Creem; we never see your card number.

Restore only finds a purchase on the same store and Apple ID / Google account that bought it. After Restore, the app asks Nuffo to re-read the subscription. If it still looks wrong, email hello@nuffo.app.

Try signing out and back in. On a phone, check you’re online for Today picks, projects and anything AI. Checklist ticks and new lines wait on the phone and go through later.

Voice never stores the recording on Nuffo. If a dump didn’t land, look in Later, or tap the mic again: the phone keeps unsaved words until they go through.

Still stuck? hello@nuffo.app. Include a screenshot if it helps. We don’t have a phone line, a chat widget or a ticket queue.